Gatwick Airport Train Station
Gatwick Airport Train Station
Gatwick Airport
Gatwick Airport station
South Terminal
Gatwick Airport
West Sussex
RH6 0RD
Ticket office opening hours:
Monday - Sunday - open 24h
Gatwick Airport at a glance
- Car parking
- Waiting room
- Ticket machine
- Toilet
- Wi-Fi
- Impaired Access Staff
- Impaired Access Step-Free Access
- Cycle storage availability
- Seated area
| Time | Destination | Platform |
|---|
Station Details
-
Accessibility
- Accessible Public Telephones No
- Accessible Taxis No
- First Class Lounge No
- Help Points YES Yes
- Impaired Accessible Booking Office Counter No
- Impared Access Staff YES Yes
- Impared Access Ticket Gate YES Yes
- Impaired Accessible Ticket Machines YES Yes
- Induction Loop No
- Impaired Mobility Set Down YES Yes
- National Key Toilets YES Yes
- Ramp for Train Access YES Yes
- Wheel chairs Available YES Yes
- Impaired Access Helpline Hours Monday - Sunday - open 24h
- Impaired Access Staff Help Hours Monday - Sunday - open 24h
-
Booking Office Counter
Staff are always available to assist with the ticket vending machines.
- Helpline YES Yes
-
Helpline Contact Details
For help with planning your journey or to book assistance, please contact our assisted travel helpline to discuss your requirements on:
- Phone - 0800 138 1016
- Textphone - 0800 138 1018
- Helpline Contact URL https://www.gatwickexpress.com/help-and-support/contact-us
-
Helpline Open Note
The assisted helpline is not available on Christmas Day.
-
Impared Mobility Set Down
Assistance is available within the station, and from the station to the airport. More effective help can be given if you call 48 hours in advance. Please contact the Gatwick Express assisted travel team for further information.
-
National Key Toilets
Accessible toilets at this station are accessed using a RADAR key.
-
Step Free Access
This is a Category A station: This station has step-free access to all platforms.
The assistance meeting point is at the assistance desk on the main concourse.
Coverage: whole Station - Step Free Access Coverage Whole Station
-
Airport
- Availability YES Yes
- Note Large international airport, the South Terminal is located adjacent to station. For flights to/from the North Terminal a short walk and monorail ride is necessary.
-
Baggage Services
- Left Luggage: Available YES Yes
-
Left Luggage: Phone
london gatwick airport website for more information.
">Available in the airport terminal. Visit the London Gatwick Airport website for more information.
- Left Luggage: URL https://www.gatwickairport.com/premium-services/luggage-storage.html
-
Bus information
- Bus Service: Availability YES Yes
- Bus Service: Note Available from airport.
-
Cycle Storage
- Availability No
- Closed Circuit TV No
- Sheltered No
- Spaces No
-
Dining and Shopping
- Dining & Shopping: Shops YES Yes
- Dining & Shopping: Station Buffet YES Yes
-
Mail and Express Services
-
Post Box: Note
Located in the Airport Terminal
-
Post Box: Note
-
Phones, Internet & Wi-fi
- Station Amenities: Telephone No
- Web Kiosk: Available No
- Station Amenities: Wi-Fi Find WiFi Hotspots near Gatwick Airport station (https://www.o2wifi.co.uk/hotspot/) There is also free WiFi services inside the South Terminal building, powered by The Cloud
- Telephone: Usage Type Cards And Coins
-
Parking
- Car Hire: Note YES Yes, various companies operate from both North and South airport terminals, 200 yards from the station.
-
Car Parking Details
Operator Name: Gatwick Airport
Name: Airport Car Park
Spaces: 0
Number Accessible Spaces: 0
Accessible Car Park Equipment: Yes
Cctv: No
Open:
Monday - Sunday - open 24h
Url: https://www.gatwickairport.com/parking.html
-
Rental Car
- Availability YES Yes
- Note YES Yes, various companies operate from both North and South airport terminals, 200 yards from the station.
-
Restrooms
- Toilets YES Yes
- Baby Change YES Yes
-
Toilets Note
Platforms 1 and 2 and within the airport terminal.
-
Station Location & Directions
- Latitude 51.15648532
- Longitude -0.161040264
-
Station Information
- ATM YES Yes
- Baby Change YES Yes
- Bureau De Change YES Yes
- Lost Property YES Yes
- Post Box YES Yes
- Shops YES Yes
- Seated Area No
- Station Buffet YES Yes
- Showers No
- Trolley YES Yes
- Wifi No
- Waiting Room YES Yes
-
Lost Property
lost property | gatwick express
phone number: 0345 850 1530
operator name: gatwick express lost property">Lost property | Gatwick Express
Phone number: 0345 850 1530
Operator Name: Gatwick Express Lost Property - Lost Property: URL https://www.gatwickexpress.com/lostproperty
- Customer Service Note Information desk located on station concourse adjacent to airport exit, manned 07:00-19:0, plus all Platforms and Ticket Office manned 24 hrs
- Lost Property Number 0345 850 1530
- Staffing Level YES Yes
-
Ticketing Hours
- Ticket Office Hours Monday - Sunday - open 24h
-
Ticketing Services & Information
- Oyster Pre-Pay YES Yes
- Pre-Purchase Collection YES Yes
- Ticket Machine YES Yes
- Customer Service Note Ticket machines are located by the main ticket office. Pre-purchased tickets can be collected from ticket machines and the ticket office.
-
Oyster Notes
Oyster top-up is only available from the self-service ticket machine.
-
Penalty Fares
Url: https://www.gatwickexpress.com/travel-information/on-board/penalty-fares -
Smartcard Notes
southern or thameslink 'key' smartcards, please visit their websites. ">Smartcard Issued: No
Smartcard Validator: YesFor more information on using the Southern or Thameslink 'Key' smartcards, please visit their websites.
-
Taxi Information
- Availability YES Yes
- Note Taxis are located in the South Terminal bus Station, about 200 yards from station concourse through airport complex
-
Other transportation
-
Rail Replacement Services
Please click the link for details regarding the rail replacement bus location.
Rail Replacement Map: https://assets.nationalrail.co.uk/e8xgegruud3g/763i Uf Pb B Qb9 Tyee S2 Wza2/be027c391fe863ed6a286eaafde54195/2025-01_ C I_ G X_ R R B_ G T W_ D R.pdf
-
Rail Replacement Services
Local Information
Local Information
- {{item.label}}
FAQ’s
How do I book a ticket?
You can book tickets via our website (at the top of this page) or via our Grand Central Rail app (available on Google Play and the App Store)
Can I get a refund if my plans change?
You can only refund tickets purchased through Grand Central.
Advance tickets are non-refundable, unless the service they were valid for is cancelled, disrupted or amended and, as a result, you choose not to travel.
If you have purchased an Off-peak or Anytime ticket from grandcentralrail.com, you can refund your tickets.
Find out more here.
Do you offer travel assistance?
Yes, you can book assistance in advance via Passenger Assistance to ensure a smooth journey.
How can I contact lost property?
If you think you’ve lost something at the station or on one of our trains, pleas contact the lost property team here.